Terms & Conditions – Digital File Sales

(STL, CAD & Downloadable Design Files)

Welcome to Golden Lotus.
By purchasing, downloading, or using any digital file from www.goldenlotuskolkata.com
, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not purchase or download our digital products.

For support, contact contact@goldenlotuskolkata.com
.

1. Nature of Digital Products

Golden Lotus sells digital design files, including but not limited to:

STL files

CAD files

3DM / OBJ / ZBrush / Matrix files

Jewellery design digital assets

These are digital downloads only. No physical product will be shipped.

2. License & Permitted Use

Upon purchase, you are granted a non-exclusive, non-transferable, limited license to use the digital files for:

✅ Personal use
✅ Educational use
✅ Commercial use for finished jewellery products only

❌ You may NOT:

Resell, share, gift, sublicense, or redistribute the digital files

Upload files to any marketplace, cloud, or sharing platform

Modify and resell the files as digital products

Claim the designs as your own intellectual property

3. Intellectual Property Rights

All digital files, designs, images, and content remain the exclusive intellectual property of Golden Lotus.

Purchase does not transfer copyright or ownership—only a usage license.

Legal action may be taken in case of copyright infringement or unauthorized distribution.

4. File Delivery

Digital files are delivered via download link, email, or user account

Ensure you provide a valid email address at checkout

Download access may be time-limited for security reasons

Golden Lotus is not responsible for:

Failed downloads due to user internet issues

Loss of files after download

We strongly recommend backing up your files.

5. Refund & Cancellation Policy (Digital Files)

Due to the nature of digital products:

🚫 NO REFUNDS, RETURNS, OR EXCHANGES once files are downloaded or delivered.

Exceptions may be considered only if:

The file is corrupted

The wrong file was delivered

Any issues must be reported within 48 hours of purchase to contact@goldenlotuskolkata.com
.

6. File Compatibility & Responsibility

You are responsible for:

Ensuring compatibility with your software and machines

Checking file specifications before purchase

Golden Lotus does not guarantee compatibility with:

All CAD software versions

All CNC, 3D printers, or casting machines

Files are provided “as-is”.

7. User Responsibility

By purchasing digital files, you agree that:

You will not misuse or illegally distribute the files

You understand the technical nature of CAD/STL files

You assume full responsibility for manufacturing, casting, or printing results

Golden Lotus is not responsible for production errors, material loss, or manufacturing outcomes.

8. Third-Party Services & Payments

Payments are processed via secure third-party gateways.
Golden Lotus does not store sensitive payment details.

Use of third-party services is governed by their respective terms and privacy policies.

9. Limitation of Liability

Golden Lotus shall not be liable for:

Loss of profits or business

Manufacturing defects or failures

Software or hardware incompatibility

Unauthorized use of files by third parties

Maximum liability, if any, shall not exceed the amount paid for the digital file.

10. Termination of License

Golden Lotus reserves the right to:

Terminate your license

Block access

Take legal action

if any violation of these Terms is detected.

11. Privacy & Data Protection

All personal data collected during purchase is governed by our Privacy Policy.
By purchasing, you consent to data collection as outlined therein.

12. Changes to Terms

Golden Lotus reserves the right to modify these Terms at any time without prior notice. Continued use constitutes acceptance of updated terms.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India, including the Information Technology Act, 2000.

All disputes shall be subject to the exclusive jurisdiction of courts in West Bengal, India.

14. Contact Information

📧 contact@goldenlotuskolkata.com

🌐 www.goldenlotuskolkata.com