Shipping Policy
Digital File Sales
(STL, CAD & Downloadable Design Files)
Golden Lotus sells digital products only. No physical items are shipped.
Digital Delivery
All digital files (including STL, CAD, 3DM, OBJ, ZBrush, Matrix, and other downloadable formats) are delivered electronically.
Delivery methods may include:
Instant download after successful payment
Download link sent to the registered email address
Access through your user account (if applicable)
Delivery Time
Most digital files are available immediately after payment confirmation
In some cases, delivery may take up to 24 hours due to payment verification or system processing
If you do not receive your download link within this timeframe, please contact us.
Shipping Charges
✅ No shipping charges apply for digital products.
Customer Responsibility
Customers are responsible for:
Providing a valid email address at checkout
Ensuring sufficient internet access for downloading files
Downloading and backing up files after delivery
Golden Lotus is not responsible for:
Failed downloads due to internet issues
Loss of files after successful delivery
Delivery Issues
If you experience:
Missing download links
Corrupted or incomplete files
Incorrect file delivery
Please contact us within 48 hours of purchase at:
📧 contact@goldenlotuskolkata.com
No Physical Shipping
Golden Lotus does not ship:
Printed designs
USB drives
CDs or DVDs
Any physical product
All products are digital-only.
Policy Updates
Golden Lotus reserves the right to modify this Shipping Policy at any time without prior notice. Updates will be effective immediately upon posting.
Contact Information
For delivery-related questions, contact:
📧 contact@goldenlotuskolkata.com
🌐 www.goldenlotuskolkata.com
By purchasing digital products from Golden Lotus, you acknowledge and agree to this Shipping Policy.
