Shipping Policy


Digital File Sales
(STL, CAD & Downloadable Design Files)

Golden Lotus sells digital products only. No physical items are shipped.

Digital Delivery

All digital files (including STL, CAD, 3DM, OBJ, ZBrush, Matrix, and other downloadable formats) are delivered electronically.

Delivery methods may include:

Instant download after successful payment

Download link sent to the registered email address

Access through your user account (if applicable)

Delivery Time

Most digital files are available immediately after payment confirmation

In some cases, delivery may take up to 24 hours due to payment verification or system processing

If you do not receive your download link within this timeframe, please contact us.

Shipping Charges

✅ No shipping charges apply for digital products.

Customer Responsibility

Customers are responsible for:

Providing a valid email address at checkout

Ensuring sufficient internet access for downloading files

Downloading and backing up files after delivery

Golden Lotus is not responsible for:

Failed downloads due to internet issues

Loss of files after successful delivery

Delivery Issues

If you experience:

Missing download links

Corrupted or incomplete files

Incorrect file delivery

Please contact us within 48 hours of purchase at:
📧 contact@goldenlotuskolkata.com

No Physical Shipping

Golden Lotus does not ship:

Printed designs

USB drives

CDs or DVDs

Any physical product

All products are digital-only.

Policy Updates

Golden Lotus reserves the right to modify this Shipping Policy at any time without prior notice. Updates will be effective immediately upon posting.

Contact Information

For delivery-related questions, contact:
📧 contact@goldenlotuskolkata.com

🌐 www.goldenlotuskolkata.com

By purchasing digital products from Golden Lotus, you acknowledge and agree to this Shipping Policy.